Jewelry FAQ

Our Jewelry FAQ

Jewelry may be taken with different cameras, devices, or even services. Good examples are best with other non-Plated objects in them and here in this page's image. Even better is to try the jewelry on in-person at stores carrying our Jewelry or to rely on our Return Policy. 

We'll work with you via FaceTime to pick out wrapping and can also text or email as required. Make sure in your checkout to select 'Gift Wrapping' before making your purchase.

Rhodium is a Silver-white metallic element which is highly resistant to corrosion, and is extremely reflective. One of the biggest upsides to rhodium plating is it’s nickel free, making it hypoallergenic. It is used as a finish for jewelry, mirrors, and even search lights.

Its because our Jewelry is Plated with White Rhodium. Rhodium is a rare, silver-white hard metal in the platinum family on the periodic table. It’s highly reflective and holds the distinction of being one of the most expensive precious metals in the world.

As an inert or noble metal — meaning it’s resistant to corrosion and oxidation in moist air — rhodium also increases the durability of any jewelry it plates.

Ruthenium (Ru) is the latest addition to the plating choices we offer to our customers. Ruthenium is an extremely hard shiny gray metal that is used as a premier alloy for palladium and platinum to make them more wear resistant. Its gorgeous!

We coat or plate our copper or brass designs in a micron thick 18K Gold or White Rhodium Plating. Ours is NOT Toned aka 'Painted'. It won't wear off in the foreseeable future and therefore won't tarnish either. Scratching is mitigated as well.

* Preserve your plating with ONLY Soap & Water cleaning.

Ours has an E-Coat or is E-Coated with a coat of clear so only Soap suds & Water are necessary to recharge your jewelry piece's Original luster. DO NOT USE Ammonia nor any kind of Polish nor Abrasive brush. Don't use a toothbrush nor toothpaste. Protect the E-Coat and your purchase will last & last.

Yes, each jewelry piece is worked on by Jared Jamin himself. Only Precious Metal Plating is done off-site as it requires the jewelry being placed in a series of hot baths with electricity.

Most of our jewelry has an E-coat especially if its Plated in 18K Gold or White Rhodium.

Our E-Coat is a shield like a clear coat on one's fingernails after a manicure. Its an added clear barrier to keep your jewelry lusty and polished looking by resisting scratching of the Plating. Note: If our jewelry was not E-Coated, then it still would not tarnish because the plating is done with precious metals.

Receiving your jewelry

Typically, once payment is made we ship out in 3-5 business days if the jewelry is on stock.

When Pre-Ordering you can expect your jewelry to arrive within 14 business days because we need to custom make another limited supply. 

To request a repair please email Subject "REPAIR" and be sure to include your name (not just your email), telephone number, original Order Confirmation Number of your order which serves as your receipt, and a brief description of the problem. We will respond with instructions on how to proceed within 48 hours excepting Holidays.

For items purchased within forty-five days (45), repairs are free of charge. If your purchase through JJ is older than forty-five days (45) you will be charged $45 for the repair. For items that need extensive work additional costs may apply which will be determined after receiving the piece at our design studio. All repairs are subject to shipping charges and tax.

For items bought through one of our retailers, please return the damaged item to the store where it was purchased. We defer to each retailer’s return policy in this case. 

We do not offer gift cards at this time but plan to do so so sign up for the newsletter to stay in the loop on this question.