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Customer FAQs

Short answer: soap suds.

Ours has an E-Coat or is E-Coated with a coat of clear which adds durability and luster to our plated jewelry pieces. So please only use soap suds from handwashing for instance to recharge your jewelry piece's original luster even if the e-coating wears away over time.

DO NOT USE Ammonia nor any kind of Polish nor Abrasive brush.

Don't use a toothbrush nor toothpaste.

Protect the E-Coat and your purchase will last & last.

*Reminder - Put on your jewelry AFTER using hairspray, lotions or perfumes, etc.

Yes, each jewelry piece is worked on by Jared Jamin himself. Only Precious Metal Plating and E-coating are done off-site as it both require the plated jewelry being placed in a series of hot baths with electricity.

To request a repair please email JAREDJAMIN@gmail.com Subject "REPAIR" and be sure to include your name (not just your email), telephone number, original Order Confirmation Number of your order which serves as your receipt, and a brief description of the problem. We will respond with instructions on how to proceed within 48 hours excepting Holidays and weekends.

For items purchased within forty-five days (45), repairs are free of charge. If your purchase through JJ is older than forty-five days (45) you will be charged $45 for the repair.

For items that need extensive work additional costs may apply which will be determined after receiving the piece at our design studio. All repairs are subject to shipping charges and tax.

For items bought through one of our retailers, please return the damaged item to the store where it was purchased. We defer to each retailer’s return policy in this case.

Product Information

All jewelry and accessories are made in our West Hollywood, CA design studio, their plating is done off-site due to the high temperatures and tanks required to do so.

It's because our Silver Jewelry is Plated with white bronze. White bronze is a durable metal and shines like polished sterling silver or white gold. It’s highly reflective, hypoallergenic (aka nickel-free), and holds the distinction of resembling one of the most expensive precious metals in the world, white rhodium which incidentally is about 3x more expensive than Gold.

So basically, white bronze is not actually bronze. It is an alloy consisting of a combination of copper, tin and zinc. Tri-metal alloys are white in color, similar to bright nickel, silver or rhodium and are extremely resistant to tarnish and corrosion. The alloy range is centered around 55% copper, 30% tin and 15% zinc.

So, unlike Silver, white bronze will not easily tarnish, corrode nor breakdown.

And remember, we clear E-coat all our plated pieces, giving them a beautiful protective clear gloss too.

Our jewelry is NOT toned aka 'painted'.

We electroplate our copper and brass designs with a micron (1 µ) thick of either 18K Gold (in an acid gold bath), or Silver (white bronze) plate that yields our signature Silver-look.

Our plating won't wear off in the foreseeable future and if it did then discoloration or tarnishing would occur though slowly as the small ratio of copper in the base alloy would do so.

On top of the above, all of our plated jewelry is clear E-coated for durability and added luster or gloss.

* Preserve your E-coating and plating with ONLY Soap & Water cleaning!

Finding the right necklace length can be frustrating, especially if you
love a particular chain but can only wear it with certain necklines or
pendants. Adjustable necklaces are the perfect solution and can help make a more versatile jewelry collection.

JAREDJAMIN offers two:

One, the classic chain with extender rings aka jump rings located at approx the 18”, 20”, and 22” points for varying lengths. We hand solder the required 2 inch chain pieces to attached to the jump rings at each length point.

Two, is a regular necklace chain with an attached 2-4 inch piece of a
larger link chain.  This allows for more size options than the first, as
often this type can be adjusted to any length between moving in bewteen the chain links in a range typically of 18 to 22 inches.  

All of JAREDJAMIN plated jewelry has a clear E-coat to protect the 18K gold or Silver (white bronze) plating.

Our E-coat is a shield like a clear coat on one's fingernails after a manicure. Its' an added clear barrier to keep your jewelry lusty, polished and shinning by offering durability and preservation of the plating.

Note: If our jewelry was not E-coated, then it still would not tarnish because our 18K Gold plating is done with an acid gold bath and our Silver (white bronze) is electroplated.

Only if the plating wears off would the alloy below which consists of some copper then, and only then have discoloration or tarnishing.

Yes. To request a repair please email JaredJamin at gmail com Subject "REPAIR" and be sure to include your name (not just your email), telephone number, original Order Confirmation Number of your order which serves as your receipt, and a brief description of the problem. We will respond with instructions on how to proceed within 48 hours excepting Weekends & Holidays.


For items purchased within forty-five days (45), repairs are free of charge. If your purchase through us directly is older than forty-five days (45) you will be charged a $45 base price for the repair which may be subject to additional repair and or replating costs.

All repairs are subject to shipping charges and tax by the purchaser.

For items bought through one of our retailers, please return the damaged item to the store where it was purchased. We defer to each retailer’s return policy in this case. 

Receiving My Jewelry

Typically, once payment is made we ship out in 2-3 business days if the jewelry is in stock.

When Pre-Ordering you can expect your jewelry to arrive within 14 business days because we need to custom make another limited supply. 

We'll work with you via FaceTime to pick out wrapping and can also text or email as required. Make sure in your checkout to select 'Gift Wrapping' before making your purchase.

In 2021 we hired one product photographer to master and consistently deliver the most realistic photographic representations of our 18K Gold Plated jewlery designs. Can you tell? His work is featured on this page.

Even better is to try our jewelry on in-person at stores carrying our Jewelry or to rely on our generous Return Policy. 

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